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Help Center

Find answers to common questions about enrollment, certifications, billing, and using the Community Edex platform.

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How can we help?

Getting Started

Create an account, enroll in a program, and access your dashboard.

Programs & Enrollment

Learn about CHW, workforce training, and certification pathways.

Billing & Refunds

Payment questions, receipts, and our refund policy.

Organizations

Team training, partnerships, and workforce program setup.

Frequently Asked Questions

How do I enroll in a program?: Create a free account, browse our Programs page, and select the course or certification track that fits your goals. Follow the checkout steps to complete enrollment.
Are programs fully online?: Yes. Community Edex programs are designed for flexible, self-paced online learning so you can study on your schedule.
How do I access my courses after enrolling?: Log in to the Student Portal from the top bar. Your enrolled courses appear under My Learning in your dashboard.
What is your refund policy?: Eligible purchases may qualify for a refund within 30 days if less than 25% of course content has been accessed. See our Refund Policy for full details.
How can my organization partner with Community Edex?: Visit our Organizations or Partners pages to learn about workforce training, branded programs, and partnership opportunities, then contact us to get started.

Still need help?

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